Terms and conditions
1. Purpose of the service
WizzBell offers restaurants, bars, cafés, bakeries, food trucks, pizzerias, ice cream shops, churro shops, hotels, beach clubs, wineries and other hospitality businesses a cloud (SaaS) subscription service that includes:
- An unlimited digital menu with a QR code per table: categories, dishes, photos, prices, options and allergens, editable at any time, with menu import from a PDF file.
- QR codes per table ready to download and print, plus table management from the admin panel.
- A real-time waiter-call alert, with the table number, from the customer's own phone.
- An admin panel with visit statistics by table, page and time slot.
- Your own public website (Online Store) at a your-business.wizzbell.com address, with pages, opening hours, social links, a location map and Google reviews.
- Online reservations with availability checking and notification to the business.
- Staff management: shifts, schedules, team clock-in with a PIN and a dedicated QR code, and an hours and estimated-cost report.
- Access for your team with per-section permissions in the admin panel, depending on the plan.
- Games mode: free mini-games inside the menu to keep customers entertained while they wait.
- A public menu in 21 languages with automatic detection of the visitor's language; admin panel and site in 5 languages.
- 38 customisable menu styles with your logo, your colours and your fonts.
The specific features available at any given time depend on the plan you subscribe to; the plan comparison published on the site states what each one includes.
2. Registration and account
To use the service you must register an account with truthful information. You are responsible for keeping your password confidential and for all activity carried out from your account.
3. Price and trial period
The service has plans from 19 €/month to 49 €/month, depending on the features included. Every new account gets 15 days of free trial. Once the trial ends, the account may be paused until a paid plan is activated; your menu content is preserved.
4. User content
Each business is solely responsible for the content it publishes on its menu and site (prices, descriptions, allergens, images, contact text). It must comply with the regulations applicable to its activity, including the allergen information required in the hospitality industry.
5. Service availability
We aim to keep the service continuously available, without being able to guarantee 100% availability. We may carry out scheduled maintenance, giving notice whenever reasonably possible.
6. Cancellation
You can request cancellation at any time by writing to Contact@Wizzbell.com. There is no minimum commitment period.
7. Changes
We may update these terms to reflect legal or service changes. Significant changes will be communicated with reasonable notice.